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FREQUENTLY ASKED

QUESTIONS

Question: What is the
cost of Postage and Packaging for One Set? {there is a reduction
for additional items}
Answer: UK NEXT DAY £15.00, EU
5 to 7 days from £30.00, Australia
8/10 days from £45.00,
* I no longer ship to
the USA*
Question: What is included in a set ?
Answer: Everything that is included in
the photograph, plus a complimentary bag.
Question: What size pen do these sets
fit ?
Answer: Standard double pen (4ftx2ft)
Question: Can I have a set for a single
pen?
Answer : Yes, I can make one for you
Question: What is the padding made of
?
Answer: I use 6oz polyester wadding in
all my pen bases and cushions have
an inner of the wadding with polyester filling inside.
Question: Can I wash a set?
Answer: Yes,
if it is satin you can wash the base, litter ruff, bed/duvet,
curtains, on a 30 to 40degrees,delicate wash. You cannot machine
decorated cushions but can hand wash them. Velvet can be dry
cleaned.
Question: Will a deposit hold a set until
I have enough money?
Answer: A deposit of £20 will reserve
the set for 14 days - after which it is NON refundable.
Question: How does the set fit into the
pen?
Answer: I mainly use wires - they are
no longer supplied with the sets, BUT you can buy 12 to
4 metres of wire and 8 hooks £2.50 if bought with a set
[not sold seperately].
Question: Can I pick a set from the website
and have it made the same but different colour?
Answer :Yes, I can make similar sets to
the ones ready made in different colour options.
Question: What if I like a particular
set but I want a cheaper version?
Answer: I will do my best to find a cheaper
fabric and trims to give a similar "look" if possible.
Any More Questions?
Please Email Me:

pennedin@giggalhill.orangehome.co.uk
or Telephone for a chat:
01924 267991 (Yorkshire)


Copyright: Elizabeth Harrison, Pennedin Cat Show Drapes
1994 - 2013
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